The Department of Taxes sends this communication to clarify the Department’s role in payments you may make to New England Municipal Resource Center (NEMRC). We have received questions from municipal officials about invoices and bills received from NEMRC that are often called “annual support agreements,” “software support agreements,” or “annual support contract”.
NEMRC has a contract with the State of Vermont to provide certain services; specifically the Listing Program, which provides Grand List and Tax Administration processing. The current contract also allows towns to directly contract with NEMRC for the Computer Assisted Mass Appraisal (CAMA) system, as towns can use whatever CAMA system works best for their municipality.
However, NEMRC may not invoice towns for work performed by NEMRC for the State. The work you may be billed for should be work you requested, and no payment is required to take advantage of any service provided by NEMRC to fulfill its contract with the State. You may still utilize these services whether or not you pay support agreement payments to NEMRC for other services.
Fees you pay to NEMRC should only be for services you have purchased from NEMRC, such as support services, appraisal services, and other modules beyond the Grand List.
As you know, we are in the process of rolling out our new Vermont Property Information Exchange (VTPIE) system, which will replace the existing Grand List Software and file exchange processes currently in place to facilitate the administration of the statewide education property tax system. The state has contracted directly with Axiomatic LLC to host this system, at no cost to towns. The state has extended its contract with NEMRC for state-hosted services through June 2024. Once fully deployed, the new VTPIE solution will be the sole system used by municipalities for their Grand List operations.
Municipalities continue to be responsible for hosting their local CAMA program. To facilitate ease of use between the two systems, we are working directly with CAMA vendors to agree on technical requirements they must meet to successfully serve a Vermont municipality in this data exchange.